FAQ

Q: Why is it called FRANOLA?

A: It's named after Fran, our founder, who created the Original FRANOLA Granola recipe in 2016.

 

Q: Where is FRANOLA Granola made?

A: Every batch is handcrafted in Temecula, California.

 

Q: What dietary needs does FRANOLA Granola meet?

A: It is grain-free, gluten-free, paleo-friendly, vegan-friendly, dairy-free, and made without refined sugars, preservatives, or seed oils.

​

Q: Are your ingredients organic?

A: We source high-quality, natural, non-GMO ingredients; however, not all ingredients are certified organic.

 

Q: Where can I find nutrition info?

A: Each product page in our shop includes a full ingredient list and nutrition information. Shop here.

Q: How should I store FRANOLA Granola? 
A: Store in a cool, dry place. Stored properly, your bag of FRANOLA should stay fresh for several months.

​

Q: When do you ship orders?

A: We ship Tuesday through Friday.

 

Q: Where do you ship?

A: We ship within the United States.

​

Q: I love FRANOLA! How do I leave a review?

A: We're so glad! Feel free to leave a review here.

​

Q: What if I'm not satisfied with my order?

A: We take this very seriously. Please let us know right away why you are dissatisfied, and we will get back to you as soon as possible. We appreciate all feedback and look forward to hearing how we can better serve you in the future.

 

While we know our granola may not be for everyone, we are unable to refund every order. However, we will investigate the issue and contact you if you qualify for a refund.

​

Q: Do you offer wholesale?

A: Yes. Contact us for retail inquiries here.

​

Q: Do you have an affiliate program?

A: Coming soon! Contact us here to let us know you're interested.